Service Status

Check for network problems in your area:

Status:  Resolved (EE)

Date:  10 October 2025
Provider:  EE
County:  South Lincolnshire
Nearest town: Long Sutton
PE12 9EF (Princess Food Factory EE Mast)
Mast identification eNB ID: 17698

Date/time of failure first noticed:  09-10-2025 / 3:15pm

EE notified Rural IT of issue:  09-10-2025 / 4:20pm

EE notified Rural IT resolved:  10-10-2025 / 08:20am

EE service status (live) 

Resolved – approx 10-10-2025 / 06:30am

Service-status-issue-ok

Status:  Major issue EE/O2/3/Vodafone

Date:  09 October 2025
Provider:  EE/02/3/Vodafone
County:  South Lincolnshire
Nearest town: Long Sutton

PE12 9LQ (Silverhill)
Mast identification (EE) eNB ID: 17698

PE12 9EF (Princess Food Factory)
Mast identification (EE) eNB ID: 17698

PE12 ODP (Gedney Water Tower)
Mast identification (EE) eNB ID: 21816

PE12 9BN (Long Sutton Fire Station)
Mast identification (EE) eNB ID: 20051

Date/time of failure first noticed:  09-10-2025 / 3:15pm

EE notified Rural IT of issue:  09-10-2025 / 4:20pm

EE service status (live)

O2 service status (live)

3 service status (live)

Vodafone service status (live)

Expected fix time: 6 hours (according to EE)

Service-status-issue

Date:  08 August 2025
Provider:  EE
County:  South Lincolnshire
Nearest town: Long Sutton
PE12 9EF (Princess Food Factory EE Mast)
Mast identification eNB ID: 17698

Date/time of failure first noticed:  08-08-2025 / 7:40pm

Reported to EE by Rural IT:  08-08-2025 / 8:10pm

EE service status (live): 
https://ee.co.uk/help/service-status

Expected fix time: Resolved – approx 09-08-2025 / am

EE Network status update as of 09-08-2025 / 09:28 am:

EE-Service-2025-09-08-OK
Service-status-issue-ok

Date:  08 August 2025
Provider:  EE
County:  South Lincolnshire
Nearest town: Long Sutton
PE12 9EF (Princess Food Factory EE Mast)
Mast identification eNB ID: 17698

Date/time of failure first noticed:  08-08-2025 / 7:40pm

Reported to EE by Rural IT:  08-08-2025 / 8:10pm

EE service status (live): 
https://ee.co.uk/help/service-status

Expected fix time: Unknown

EE Network status update as of 08-08-2025 / 9:40 pm:

EE-Service-Outage-2025-08-08
Service-status-issue

Date:  09 April 2025
Provider:  EE
County:  South Lincolnshire
Nearest town: Long Sutton
PE12 9EF (Princess Food Factory EE Mast)
Mast identification eNB ID: 17698

Date/time of failure first noticed:  09-04-2025 / 10:07am

Reported to EE by Rural IT:  09-04-2025 / 10:40am & 11:57am

EE service status (live): 
https://ee.co.uk/help/service-status

Expected fix time: Resolved – approx 09-04-2025 / 15:30

EE Network status update as of 10-04-2025 / 09:51 am:

EE-Service-2025-04-10-OK
Service-status-issue-ok

Date:  09 April 2025
Provider:  EE
County:  South Lincolnshire
Nearest town: Long Sutton
PE12 9EF (Princess Food Factory EE Mast)
Mast identification eNB ID: 17698

Date/time of failure first noticed:  09-04-2025 / 10:07am

Reported to EE by Rural IT:  09-04-2025 / 10:40am & 11:57am

EE service status (live): 
https://ee.co.uk/help/service-status

Expected fix time: 7 hours

EE Network status update as of:  09-04-2025 / 12:41pm.

EE-Service-Outage-2025-04-09
Service-status-issue

Need internet 4 rural or a small business website and branding?

Let's see how we can help .