Service Status
Check for network problems in your area:
Status: Resolved (EE) – maintenance complete
Date: 16 January 2026
Provider: EE
County: South Lincolnshire
Nearest town: Long Sutton
PE12 9EF (Princess Food Factory EE Mast)
Mast identification eNB ID: 17698
Date/time of failure first noticed: 14-01-2026 / 10:56am
EE notified Rural IT of issue: 14-01-2026 / 11:35am
Resolved – Official confirmation received: 16-01-2026. Maintenance complete.
Status: Ongoing maintenance (EE)
Date: 14 January 2026
Provider: EE
County: South Lincolnshire
Nearest town: Long Sutton
PE12 9EF (Princess Food Factory EE Mast)
Mast identification eNB ID: 17698
Date/time of failure first noticed: 14-01-2026 / 10:56am
EE notified Rural IT of issue: 14-01-2026 / 15:52pm
Service (currently) up – approx. 14-01-2026 / 15:30pm (no official confirmation)
NOTE: EE confirms: ongoing maintenance for 2 days. Expect intermittent service.
Date: 14 January 2026
Provider: EE
County: South Lincolnshire
Nearest town: Long Sutton
PE12 9EF (Princess Food Factory EE Mast)
Mast identification eNB ID: 17698
Date/time of failure first noticed: 14-01-2026 / 10:56am
Reported to EE by Rural IT: 14-01-2026 / 11:35am
Expected fix time: Unknown (typically 4-6 hours).
Update: Attempted to report issue again @13:30pm – EE reporting service is also down!
Status: Resolved (EE)
Date: 13 January 2026
Provider: EE
County: South Lincolnshire
Nearest town: Long Sutton
PE12 9EF (Princess Food Factory EE Mast)
Mast identification eNB ID: 17698
Date/time of failure first noticed: 13-01-2026 / 08:30am
EE notified Rural IT of issue: 13-01-2026 / 09:05am
Resolved – approx. 13-01-2026 / 14:50pm (official confirmation received 14-01-2026)
Date: 13 January 2026
Provider: EE
County: South Lincolnshire
Nearest town: Long Sutton
PE12 9EF (Princess Food Factory EE Mast)
Mast identification eNB ID: 17698
Date/time of failure first noticed: 13-01-2026 / 08:30am
Reported to EE by Rural IT: 13-01-2026 / 09:05am
EE service status (live):
https://ee.co.uk/help/service-status
Expected fix time: Unknown (typically 4-6 hours).
Update: EE confirmed it’s carrying out service maintenance. Expected fix time: 7 hours.
Status: Resolved (EE)
Date: 10 October 2025
Provider: EE
County: South Lincolnshire
Nearest town: Long Sutton
PE12 9EF (Princess Food Factory EE Mast)
Mast identification eNB ID: 17698
Date/time of failure first noticed: 09-10-2025 / 3:15pm
EE notified Rural IT of issue: 09-10-2025 / 4:20pm
EE notified Rural IT resolved: 10-10-2025 / 08:20am
Resolved – approx 10-10-2025 / 06:30am
Status: Major issue EE/O2/3/Vodafone
Date: 09 October 2025
Provider: EE/02/3/Vodafone
County: South Lincolnshire
Nearest town: Long Sutton
PE12 9LQ (Silverhill)
Mast identification (EE) eNB ID: 17698
PE12 9EF (Princess Food Factory)
Mast identification (EE) eNB ID: 17698
PE12 ODP (Gedney Water Tower)
Mast identification (EE) eNB ID: 21816
PE12 9BN (Long Sutton Fire Station)
Mast identification (EE) eNB ID: 20051
Date/time of failure first noticed: 09-10-2025 / 3:15pm
EE notified Rural IT of issue: 09-10-2025 / 4:20pm
Vodafone service status (live)
Expected fix time: 6 hours (according to EE)
Date: 08 August 2025
Provider: EE
County: South Lincolnshire
Nearest town: Long Sutton
PE12 9EF (Princess Food Factory EE Mast)
Mast identification eNB ID: 17698
Date/time of failure first noticed: 08-08-2025 / 7:40pm
Reported to EE by Rural IT: 08-08-2025 / 8:10pm
EE service status (live):
https://ee.co.uk/help/service-status
Expected fix time: Resolved – approx 09-08-2025 / am
EE Network status update as of 09-08-2025 / 09:28 am:
Date: 08 August 2025
Provider: EE
County: South Lincolnshire
Nearest town: Long Sutton
PE12 9EF (Princess Food Factory EE Mast)
Mast identification eNB ID: 17698
Date/time of failure first noticed: 08-08-2025 / 7:40pm
Reported to EE by Rural IT: 08-08-2025 / 8:10pm
EE service status (live):
https://ee.co.uk/help/service-status
Expected fix time: Unknown
EE Network status update as of 08-08-2025 / 9:40 pm:
Date: 09 April 2025
Provider: EE
County: South Lincolnshire
Nearest town: Long Sutton
PE12 9EF (Princess Food Factory EE Mast)
Mast identification eNB ID: 17698
Date/time of failure first noticed: 09-04-2025 / 10:07am
Reported to EE by Rural IT: 09-04-2025 / 10:40am & 11:57am
EE service status (live):
https://ee.co.uk/help/service-status
Expected fix time: Resolved – approx 09-04-2025 / 15:30
EE Network status update as of 10-04-2025 / 09:51 am:
Date: 09 April 2025
Provider: EE
County: South Lincolnshire
Nearest town: Long Sutton
PE12 9EF (Princess Food Factory EE Mast)
Mast identification eNB ID: 17698
Date/time of failure first noticed: 09-04-2025 / 10:07am
Reported to EE by Rural IT: 09-04-2025 / 10:40am & 11:57am
EE service status (live):
https://ee.co.uk/help/service-status
Expected fix time: 7 hours
EE Network status update as of: 09-04-2025 / 12:41pm.
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